Challenges
Managing Utility Infrastructure
Maximize infrastructure value with proactive monitoring that ensures safety, service quality, and lower maintenance costs
The Challenge
Stay Ahead: Detect Issues Early, Ensure Safety, and Cut Costs.
Utilities, whether providing electricity or water, face complex challenges in maintaining, modernising and expanding infrastructure to met growing demand while ensuring reliability and low cost service delivery. As consumption patterns shift with the adoption of new technology and regulatory requirements become more stringent, utilities face a range of challenges presented by aging infrastructure, climate resilience, cybersecurity threats and capital constraints.
Key Areas EDMI can Help
EDMI sees three key areas where we can help utilities to improve utility infrastructure management.
Aging Infrastructure & Maintenance Costs
Climate Change & Extreme Weather Preparedness
Severe weather is reshaping utility investment. EDMI’s can offers a cost-effective way to guide decisions and respond in real time to outages, leaks, and other climate impacts.
Cybersecurity & Infrastructure Resilience
As utilities digitise, cyber threats grow. Protecting critical infrastructure requires strong access controls, encryption, monitoring, and regular updates.
Services Enabled by EDMI
Revenue Metering
EDMI Solutions have unrivalled accuracy, reliable data transfer and long asset life delivers consistent and trusted meter to cash solutions. These functions are complimented with network monitoring, covering power quality and outages as well as water leaks, water pressure and temperature monitoring
Leak Detection
EDMI's Smart Water Solutions provide proactive monitoring of consumption trends, both at the meter and the in back office to identify, report and escalate leaks in customer premises or on the water network
Distributed Energy Resource Management
The Neos Solution is built for the Energy Transition, enabling seamless integration of distributed and customer energy resources. With advanced metering, edge intelligence, and software, EDMI empowers monitoring and control both on the grid and behind the meter
Loss Management
Map consumption across the network, identify technical and non-technical losses while monitoring and averting theft and tamper actions
Transformer Monitoring
Monitor distribution transformers in real time with SCADA-like remote access and instantaneous alerts on consumption, demand, power quality measurements and other events from third party devices on site
Grid Reliability Monitoring
Create intelligent insights about the low voltage grid covering both end customer generation and usage combined with the network power quality, safety risks, and continuity of supply
Why Choose EDMI?
Proven Track Record
For over 30 years, EDMI has been trusted by hundreds of utilities to deliver intelligent energy and water solutions. With 35M+ devices sold and over 5M connected to the EDMI Energy Cloud, we’re ready to support your journey for the next 20 years and beyond.
Not just Technology, Great People Locally, Ready to Help
In a changing utility landscape, technology alone isn’t enough. EDMI combines intelligent, configurable solutions with industry-leading service and local expertise to deliver tailored support—today and into the future.
Australian Innovative Spirit, Japanese Financial Stability
After entering the smart metering industry in Australia, EDMI quickly became the leading local provider through innovation and industry collaboration. In 2012, EDMI joined Osaki Electric, creating a global powerhouse that blends EDMI’s innovative spirit with Japanese quality and financial strength.
Customer Success Stories
Arqiva
National Smart Metering Infrastructure: The UK’s smart meter rollout required a trusted metering and comms partner to meet new SMETS2 standards.
Bluecurrent
Intelligent Demand Response: Utilising real-time data and control to deliver tariff arbitrage benefits to energy retailers and operating envelope management for distribution networks in the Australian market.
Yurika, Part of Energy Queensland
Cyclone Response: Harnessing geospatial meter intelligence for real-time outage insight
Explore the EDMI Product Lines
NEOS
Flagship smart metering devices enabling dynamic load management and seamless DER integration in modernising/modernised smart grid.
ATLAS and GENIUS
Renowned smart metering devices trusted for the last 20+ years in many nationwide deployments across the world.
SMETS
Great Britain's SMETS2-compliant and fully interoperable smart devices for nationwide deployment.
Storm
Hyper scalable cloud platform delivering real-time monitoring and control capabilities for smart meter deployments, virtual power plants and DER / CER applications.
Gas and Water
Next-generation gas/water devices enabling advanced distribution network management, leakage analytics and grid transparency.
Other Products
Discover more EDMI metering products.