Customer Success Stories

Wi-Fi Enabling the Transition

Connecting customers with smarter energy service through Wi-Fi-enabled metering.

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Accelerating the Future of Smart Metering Through Wi-Fi Innovation

As Australia's energy landscape continues to evolve, utilities need solutions that deliver innovation without adding operational complexity. Through a close partnership, PLUS ES and EDMI rapidly developed, tested, and deployed Wi-Fi and edge technologies for current Atlas and the latest Neos meters, enabling PLUS ES to secure key market opportunities while extending the value and lifespan of its meter fleet. The solution gives PLUS ES a guaranteed upgrade path to future-proof its meter fleet with cost-efficient data collection and DER control, without requiring changes to existing backend systems or processes.

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PLUS ES and EDMI have been in partnership for over ten years now, and over that time, EDMI’s metering solution has really been an enabler at ensuring that PLUS ES is well known in the market as the market leader in operational performance.

– Nural Omer, Head of Metering, PLUS ES

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The Challenge and the Benefit

As Distributed Energy Resources (DERs) expand and renewable energy targets become more important, retailers need cost-effective technologies that support near real-time data access, DER management, and enhanced customer engagement.

To support future market needs, PLUS ES sought a solution capable of unlocking the potential of its 2 million-meter fleet as retailer, DNSP, and DER partnership models continue to evolve.

EDMI's Wi-Fi solution addresses these challenges by bringing data accessibility to the forefront, providing options for device connectivity, and both local and remote streaming of data measured in seconds not minutes.

The Australian Energy Market Commission (AEMC) real-time data for consumers rule change and the Australian Energy Market Operator (AEMO) real-time data consultation demonstrate how EDMI’s Wi-Fi technologies can help customers meet evolving market requirements.

The EDMI Solution

EDMI’s Wi-Fi modems and Pods use cellular, Wi-Fi and edge computing capabilities to future-proof both new and existing metering installations without the need for costly meter upgrades or replacements.

Designed for seamless integration, Wi-Fi-enabled modems can be deployed on EDMI meters and operate in the same way as standard cellular modems, minimising changes to existing installation processes and backend systems.

As customer and market requirements evolve, new data, edge computing, and control services can be introduced through remote over-the-air upgrades, enabling greater flexibility without additional hardware investment.

This approach helps protect metering assets, extend fleet life, and give utilities the flexibility to defer service strategy decisions until the timing and business case are right.

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Impact at a Glance

Icon Neos Robust

Access meter data in seconds rather than minutes, enabling faster insights, improved customer engagement, and readiness for emerging market requirements.

Icon Neos Architecture

Extend the value of existing meter fleets through Wi-Fi, edge computing and over-the air upgrades, without costly meter replacements.

Icon Neos Enabler

Enable future DER control, advanced data services and evolving customer offerings through a scalable and upgradeable technology platform.

Collaborating for a Future-Ready Metering Solution

EDMI’s Wi-Fi products were developed, tested and launched through a close, responsive partnership with PLUS ES. By bringing together the right technical, operational and commercial expertise, both organisations worked together to deliver the solution at pace, enabling PLUS ES to respond to evolving market needs and prepare for future data and control requirements.

The collaboration demonstrates EDMI's ability to address emerging customer challenges quickly, practically and at scale, reinforcing its position as a trusted partner for flexible, future-ready metering solutions.

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